#Having courageous conversations how to#
#Having courageous conversations series#

You should be contacted by your domestic postal carrier to pay these if incurred.Ģ. For customers outside of the UK, customs duties may be charged on your order, unfortunately we cannot pay these or incorporate them into our prices, they are your responsibility to pay. If you want some one-to-one support from Sarah in planning your courageous conversation, why not consider our fixed price one off, one hour Skype coaching support packageĬopyright Appreciating Change, 2016, All rights reserved. Reproduction or re-sale of this e-book without permission is prohibited.ġ. Plan the opening of the conversation by setting down what you can share and what the most generous interpretation is that you can reasonably put on their actions is. Plan your conversation by stating your minimum and maximum objectives and how you will realise when you've achieved them.

#Having courageous conversations how to#

Where to end the conversation and how to follow it up.ĭraw on past examples to realise your own existing strengths in this area and other factors that can help make this conversation a success. Guiding both 'they just plain did something wrong' and 'an honest misunderstanding on their part' conversations towards your objectives. Opening the conversation in a non-confrontational yet non-apologetic manner. Planning your objectives for the conversation. A recent Forbes article suggests some specific tips: Have a plan Be direct Be specific Mind your language Listen Have a plan. Getting into the mindset for having a productive conversation. The single most important factor in having effective courageous conversations is how you communicate. Here Sarah Lewis, author of Positive Psychology At Work and Positive Psychology And Change, draws on her 25 years of experience across the world in helping leaders and managers to work in a more positive and appreciative way to guide you through your own courageous conversations.īuilding up your confidence in your ability to handle these conversations, even with difficult team members and reports. Whether they're underperforming, undermining their colleagues, not training their own subordinates or damaging relationships with clients, having difficult conversations with the staff you manage in a way that is productive, rather than adversarial, can seem daunting. With our 8 page step-by-step guide and 4 pull-out sections for you to use and re-use for every courageous conversation you have to have you can turn this into one of your strengths as a manager. Unfortunately it is also something every manager has to face. But it can be done, and done well. Having difficult conversations with members of your team or direct reports takes courage.

Sage: Thousand Oaks, CA.Turn The Dread Of Every Manager Into A Strength Courageous conversations about race: A field guide for achieving equity in schools, 2nd ed. By utilizing this framework for our pilot, we can promote racial understanding, participate in interracial dialogue around key topics, address racial issues, and build upon our ability to engage around issues we might not agree, but seek to build understanding across racial lines We are building upon the widely utilized Courageous Conversations strategy and protocol.'.

#Having courageous conversations series#

Ultimately, this intergroup dialogue series seeks to promote community, civility, authenticity, courage, and empathy.Ĭourageous Conversations are not new. Our overall goal is to strengthen our ability to have challenging conversations that empower us to communicate around key campus and social issues that influence our campus climate. It was clear that we needed a platform that would allow us to engage in discussions around important topics that could be sensitive or uncomfortable. In 2020, we piloted an intergroup dialogue series at the University of Oregon. They aim to reinforce community, build trust, and promote alignment as a foundation for positive campus climate change.ĭetails about the fall 2022 Courageous Conversations coming soon. Courageous Conversations is a dialogue series intended to create authentic and civil spaces for discussion around current events centered on social and racial justice.